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Сan't accept requests
Updated over 2 months ago

Having trouble accepting requests?

If your account isn’t verified in TopCreator, you can’t accept S4S requests.

In such a situation, you will see the following error message:

What you can do to verify your account:

  1. Install the Application or Extension.

  2. Log in to the app and launch your account, or sign in to the extension.


Useful links:


You can also click on the "Please Verify Your Account" notification in the lower right corner of TopCreator → click the "Verify" button to get started.


Good to know:

You can read more about verification here: Verification.


Still have questions or encounter another type of error?

Get in touch with our support team via our Support Page (in the lower right corner), by email, or through Telegtam Support.

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